Council Housing

Latest Updates

Applying for Accommodation
Find out how to register for Council accommodation.
Pay Rent
Different ways to pay your rent and how to view your account online
Your Home
Information relating to your Council tenancy including how to report a repair; neighbourhood management (estate issues/anti-social behaviour problems); disabled adaptations and downsizing to a smaller property.
Get Involved
Find out how you can get involved and have a say on the services we provide. Feedback and complaints
About Us
Information relating to governance of the Housing Service, surveys, housing policies, Housing Service performance and Equality & Diversity.
Incentive Schemes
Information on various incentive/reward schemes.
How to get advice and assistance if you are homeless or threatened with homelessness
Read 'Housing Matters' our newsletter for tenants and leaseholders

Contact The Housing Service

Housing Service 

Town Hall 
Duke Street 
LA14 2LD

Reporting Repairs:
(01229) 876578 / 876371

Rent/Arrears Team:
(01229) 876469 / 876397 / 876471

Lettings Team:
(01229) 876550

Safe & Strong Communities Team:
(01229) 876423

Maintenance Team:
(01229) 876365

Telephone Enquiries

  • 08:30 – 17:00 Monday to Thursday

  • 08:30 – 16:30 Friday

In Person

09:00 - 16:00 Monday to Friday 


  • Homeless enquiries: (01229) 833311

  • Repairs: (01229) 833311