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Information on how to make payments to Westmorland and Furness Council
You can pay for:
- Benefit Overpayments
- Building Control Fees
- Business Rates
- Car Park Fines
- Council Tax
- Housing Rents and Service Charges
- Land Charges
- Planning Applications
- Other Payments including BID, Fines, Licences
Which cards do you accept?
You can pay by:
Maestro, Visa, Mastercard, Visa Electron and Delta.
We do not accept Diners Card and American Express.
What information do I need to complete the payment?
The account details that you need to enter are your:
- Account Number
- Account Name
- House Number
- Post Code
- Amount to Pay
The card details that you need to enter are your:
- Card Number
- Cardholder Name
- Expiry Date
- Issue Number
- Start Date
When will my payment be processed?
Payments can be made at anytime. The processing to the account to be paid will only occur Monday to Friday (excluding bank holidays). All payments made by 3.00pm will show on the account on the next working day. Any payments after 3.00pm will be included in the next days payments.
The processing to your card issuer will occur Monday to Friday (excluding bank holidays) the same day if paid by 3.00pm or the next day if after 3.00pm.
Can I have a receipt?
You will receive a confirmation of your payment on your screen after you make the payment. You can print this out as confirmation. Additionally, if you provide us with an e-mail address, your payment confirmation will be sent to you.
What if my card is refused?
Cards are not refused by Westmorland and Furness Council - they are refused by your bank. There are many reasons why this may happen and we suggest you contact your bank directly.
How do you protect my information?
To ensure that your card details remain secure, you will only be able to make online payments if 2048-bit encryption is supported by your browser.
Internet browsers support Secure Socket Layer (SSL) technology, which is an industry standard for Internet payments. This means all of your personal and card details are protected using 2048-bit encryption when your details are transmitted over the Internet. This makes it virtually impossible for anyone else to discover and use your details.
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