Refuse Collection Requests

IMPROVEMENTS have been confirmed for Barrow’s Bulky Waste Collection Service to make it fairer and easier to navigate for all residents.

Barrow Borough Council offers a collection service for large items through its contractor FCC Environment.

From April 1, the service is to be simplified to make sure it is clear, easy to book and as inexpensive as possible for householders across the borough.

Residents will be able to have up to five large items collected from their property for a charge of £15. Each additional item booked for collection during the same visit will be charged at £3 each up to a maximum of ten items.

Then, from 1st April next year, bulky waste collections will be charged at a minimum of £20 for up to 5 items with additional items, up to a maximum of ten, charged at £4.00 each.  

This is cheaper than the equivalent service offered by a local authority anywhere else in Cumbria.

The Bulky Waste collection service will be reviewed annually from April 2023 onwards to ensure it continues to offer an efficient service at a fair price to residents.

A review was conducted of Barrow Borough Council’s Bulky Waste service this year to consider how easy it was to use for residents, the process of administering the service and the overall cost to the council.

A Bulky Waste collection can be booked by calling Barrow Borough Council’s Customer Contact Centre on 01229 876543. Payment will be taken at the time of booking  and will be non-refundable.

Additional information

The council cannot collect waste from construction or demolition works, including improvement, repair or alteration or preparatory works from domestic properties, as this is categorised as industrial waste. Some items that cannot be collected include but are not limited to:

  • Bags of household waste
  • Builders waste, plasterboard, glass or fluorescent tubes
  • Bathroom suites or kitchen units
  • Tyres
  • Gas bottles, gas cylinders or portable gas fires
  • Hazardous waste such as chemicals, asbestos, paint tins or oil drums
  • Concrete posts or fence panels
  • Any item that cannot be safely lifted by 2 people