Public Protection Services

Public Protection Services is a Council service set up to make sure that people's living and working surroundings are safe, healthy and hygienic. A wide range of activities are provided, including the inspection of food facilities, investigation of public health nuisances, licensing and the implementation of disease control. The service focuses on prevention, consultation, investigation, and community education regarding health risks and maintaining a safe environment.

• Respond to requests for services within three working days.
  
• Investigate serious or urgent matters immediately (for example, a food poisoning outbreak or a serious accident at work where there is an imminent or significant risk to health).
  
• Give clear written advice to businesses on what they need to do to comply with legal requirements.
  
• Enforce the law in a proportionate, consistent and open manner in accordance with the Council’s agreed Enforcement Policies: 
  • Public Protection Services General Enforcement Policy. 
  • Food Safety Enforcement Policy.
  • Health & Safety Enforcement Policy.