Paying your rent
The easiest and most convenient way of paying rent is by direct debit, with payment being taken directly from your bank account. You can choose any date on a monthly basis or every two or four weeks to pay.
If you pay your rent by direct debit, £5 per year will be credited to your rent account.
To set up a direct debit, download and return a Direct Debit form or ring us on (01229) 876478; email firstname.lastname@example.org or call in to see us at the Housing Department.
When is my rent due?
Rent is due weekly and is payable in 48 weekly instalments. It is your legal responsibility to ensure that your rent is paid on time.
The four non-collectable rent weeks for 2020/21 are:
- 6 April 2020
- 31 August 2020
- 28 December 2020
- 29 March 2021
However, if your account is in arrears, you must still make payment as agreed.
Having difficulty paying your rent?
We have a dedicated team of staff who are here to help anyone who is struggling to pay their rent. The sooner you get in touch with us the sooner we can assess your circumstances and arrange a payment plan that is affordable for you.
For information on who to contact for advice, as well as the different ways you can pay your rent, please read our leaflet Paying Your Rent.