If you have a complaint about the Health & Safety service received from the local authority then you should contact the Commercial Services Team Leader to discuss the matter.

 

If you are still not satisfied you can use the local authority's formal complaints procedure.  You can also contact HSE's (Health and Safety Executive) Local Authority Unit which will see that your complaint is followed up promptly and fairly with the local authority.  If it is unable to resolve the problem it will report the matter the HSC (Health and Safety Commission).

 

In cases of maladministration you can also make a complaint to the Local Government Ombudsman.