Maestro, Visa, Mastercard, Visa Electron and Delta.
What information do I need to complete the payment?
The account details that you need to enter are your:
- Account Number
- Account Name
- House Number
- Post Code
- Amount to Pay
The card details that you need to enter are your:
- Card Number
- Cardholder Name
- Expiry Date
- Issue Number
- Start Date
When will my payment be processed?
Payments can be made at
anytime. The processing to the
account to be paid will only occur Monday to Friday (excluding bank
holidays). All payments made by 3.00pm will show
on the account on the next working day. Any payments after 3.00pm
will be included in the next days payments.
The processing to your card issuer will occur Monday to Friday
(excluding bank holidays) the same day if paid by 3.00pm or the
next day if after 3.00pm.
Can I have a receipt?
You will receive a confirmation of your payment on your screen
after you make the payment. You can print this
out as confirmation. Additionally, if you
provide us with an e-mail address, your payment confirmation will
be sent to you.
What if my card is refused?
Cards are not refused by Barrow Borough Council - they are
refused by your bank. There are many reasons why
this may happen and we suggest you contact your bank directly.
How do you protect my information?
To ensure that your card details remain secure, you will only
be able to make online payments if 128-bit encryption is supported
by your browser.
Internet Explorer 5.5+ and Netscape 5+ support Secure Socket
Layer (SSL) technology, which is an industry standard for Internet
payments. This means all of your personal and card details are
protected using 128-bit encryption when your details are
transmitted over the Internet. This makes it virtually impossible
for anyone else to discover and use your details.